Customer Experience Associate

9 hours ago


Towcester, Northamptonshire, United Kingdom Amarone Restaurant Full time

About the Job:

Amarone Restaurant is seeking a Customer Experience Associate to join our team.

Key Responsibilities:
  • Serving drinks: Prepare and serve a variety of beverages, including cocktails, wine, beer, and mixed drinks.
  • Customer service: Provide exceptional customer service, create a welcoming atmosphere, and offer recommendations for drinks and promotions.
  • Cleaning and stocking: Maintain the cleanliness and organization of the bar area, including tables, chairs, and workspaces, as well as monitor and replenish stock levels.
  • Taking orders and payments: Utilize a till system to take orders and process payments, including cash and card transactions.
  • Age verification: Verify customers' identification to ensure compliance with legal age requirements.
  • Health and safety: Respond promptly to spills and other health and safety hazards.
  • Multitasking: Juggle various tasks simultaneously, such as serving customers, cleaning, re-stocking, and handling transactions.

Requirements: Previous experience in bartending or customer-facing roles, ability to multitask and work in a fast-paced environment.

Compensation and Benefits: £11.44-£14.00 per hour, plus tips and a comprehensive benefits package including company pension, employee discount, and private medical insurance.

Working Hours and Schedule: 15 – 40 hours per week, flexible scheduling available, including weekends and night shifts.

Work Environment: On-site at Amarone Restaurant.



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