Store Manager
5 days ago
Job Summary:
Pet Family Limited is seeking a highly motivated and customer-focused Store Manager to join our team. As a Store Manager, you will be responsible for delivering exceptional customer service, leading a team of sales associates, and driving sales performance.
Key Responsibilities:
- Customer Service: Deliver exceptional customer service, ensuring that every customer leaves the store satisfied and eager to return.
- Team Leadership: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet their sales targets.
- Sales Performance: Analyze sales data, identify trends, and implement strategies to drive sales growth and improve profitability.
- Inventory Management: Maintain accurate inventory levels, ensuring that products are stocked, well-presented, and clean.
- Store Operations: Oversee the day-to-day operations of the store, including opening and closing procedures, and ensure that the store is clean and well-maintained.
- Training and Development: Provide training and development opportunities to sales associates, ensuring they have the skills and knowledge needed to succeed in their roles.
Requirements:
- Customer Focus: A genuine interest in delivering exceptional customer service and building strong relationships with customers.
- Leadership Skills: Strong leadership and management skills, with the ability to motivate and inspire a team.
- Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, sales associates, and other stakeholders.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze data, identify trends, and implement solutions to drive sales growth and improve profitability.
- Adaptability: A flexible and adaptable approach, with the ability to work in a fast-paced environment and respond to changing circumstances.
Benefits:
- Competitive Salary: A competitive salary and bonus scheme.
- Benefits Package: A comprehensive benefits package, including holiday entitlement, pension scheme, and staff discounts.
- Training and Development: Opportunities for training and development, including our Pets Corner Curriculum.
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