Technical Support Specialist
1 month ago
Endeavour Recruitment Solutions seek a skilled Service Desk Analyst to join their team, providing technical support for Windows and Office systems. The ideal candidate will have experience in troubleshooting and resolving hardware, software, and networking issues over the phone or in-person.
Key Responsibilities:- Provide technical support for Windows and Office systems
- Troubleshoot and resolve hardware, software, and networking issues
- Communicate effectively with clients to understand their technical needs
The successful candidate will be flexible, enthusiastic, and self-motivated, with a strong desire to learn and grow with the company. In addition to a competitive salary, the company offers an excellent benefits package, including bonus schemes and healthcare.
Requirements:- ITIL Accreditation or working towards
- Windows 7
- MS Office 2010 / 2013
- 1st or 2nd Line Support Experience
- Avaya/IPT
- Citrix
- Exchange 2010
- Wireless Networking
If you don't have all of the required experience, please still apply, as the company is keen to find the right person for the role, regardless of experience.
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