Medical Receptionist

NHS Scotland is a leading healthcare provider, dedicated to delivering high-quality patient care.

The salary for this part-time role is competitive, with an estimated £8-£10 per hour, dependent on experience. In addition to a competitive hourly rate, the successful candidate will also receive an NHS pension.

This exciting part-time opportunity is available in our Medical Reception department. As a Call Handler, you will be responsible for telephone triage and face-to-face encounters with patients and healthcare professionals. You will also be dealing with requests for information, processing prescription requests, booking appointments, and performing various administrative duties.

The ideal candidate will possess excellent communication skills, IT literacy, and administrative ability. You should be able to remain calm in occasionally stressful situations and have the ability to multitask.

• Excellent communication and interpersonal skills
• Strong IT literacy and administrative ability
• Ability to remain calm under pressure
• Capacity to multitask and prioritize tasks effectively

This part-time role will involve working approximately 16-20 hours per week, split into 5-hour blocks over 3-4 days. A Friday shift will be required. The work pattern is non-negotiable.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. We welcome applications from all sections of society and aim to create a truly representative workforce where each employee feels respected and valued.