Content Specialist

1 week ago

Exeter, Devon, United Kingdom SOLOS Consultants Ltd Full time
Content Designer

Join our team at SOLOS Consultants Ltd as a Content Designer and play a key role in shaping the user experience of our digital products and communications.

About the Role

We are seeking a confident and competent editor who will write and review written content, and use multimedia effectively, to ensure the appropriate content is shown to users. The successful candidate will work closely with User Researchers to ensure their content is based on evidenced user needs.

Key Responsibilities
  • Work independently in agile delivery teams, or on solo work, creating content to meet user needs and make complex information easy to understand
  • Formulate hypotheses, gain insights and use evidence, data and research to create, evaluate, update and review content at all stages of the end-to-end user journey
  • Choose the best options to make content understandable to different audiences, writing in plain English in a way that users understand and that meets accessibility requirements
  • Contribute to and use style guidelines and content patterns to align with the Our Clients tone of voice and create consistency
  • Focus on outcomes and the impact that content can have on the end user and contribute to the creation of measures of success
  • Work collaboratively with agile teams to create content to be included in and promote digital products and apply an agile mindset to their work
  • Identify important stakeholders and communicate with them clearly and regularly, tailoring the communication to suit the audience
  • Present content and insights to stakeholders, teams and users to help align and inform decision-making
  • Engage with the Our Clients Communications team and contribute to the cross-government content community
  • Use a range of tools and platforms to plan and manage their work
  • Contribute to office-wide content strategies and policies and communicate these with the team
  • Champion user-centred design practices and represent the user in a multidisciplinary team
  • Be an active member of the UX practice to help embed and grow a user-centred culture across the organisation
Requirements

We are looking for a candidate who is passionate about creating user-centred content and has experience working in agile teams. The successful candidate will have excellent writing and communication skills, as well as the ability to work independently and collaboratively as part of a team.

We offer a competitive daily rate and a 6-month contract initially. The successful candidate will be expected to travel into the office at least once a month or as required.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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