Commercial Operations Lead
4 weeks ago
About the Role:
We're seeking a highly skilled Commercial Operations Lead to join our team at Next. As a key member of our store management team, you'll be responsible for driving sales growth and delivering exceptional customer service.
Key Responsibilities:
- Support the Store management team across all product areas, back of house and running the store when needed
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team
- Ensure communication is up-to-date and accurate at all times in order to meet business needs
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
- Confident when dealing with people issues
- An effective multi tasker who can plan, organise and prioritise your workload
About Next:
We're a dynamic and customer-focused retailer who are committed to delivering exceptional customer service and driving sales growth. We offer a range of benefits and development opportunities to support your career growth.
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- The opportunity to work with a leading retailer
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