Customer Service Team Leader in Wine Store
4 weeks ago
We are looking for an experienced Assistant Retail Manager to join our team at WineFlair. As a key member of our team, you will be responsible for managing staff to maximize store profitability, implementing company strategies and objectives, and promoting wine sales.
About the JobThe estimated salary for this position is £12.37 per hour, with a contract type of permanent and hours of 20 hours per week. You will work closely with the Store Manager to ensure seamless operations, including managing staffing levels, processing orders, and maintaining stock control.
You will also be responsible for developing and sharing your product knowledge with staff and customers, continuously updating your knowledge to stay up-to-date on wine trends and releases. You will also be expected to ensure the layout and appearance of the store is appealing to customers and that all staff are aware of and adhere to WineFlair's policies and procedures.
To be successful in this role, you must possess excellent communication and leadership skills, with the ability to work independently and as part of a team. You should also have a strong understanding of wine and the ability to provide expert advice to customers.
Key Responsibilities- Manage staff to maximize store profitability
- Implement company strategies and objectives
- Promote wine sales
- Develop and share product knowledge with staff and customers
- Ensure the layout and appearance of the store is appealing to customers
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