Retail Store Manager

2 months ago

Aberdeen, Aberdeen City, United Kingdom The Body Shop Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand, committed to making a positive impact on the world. Our mission is to inspire people to live more sustainably and to promote social and environmental justice.

Job Summary

We're seeking an inspirational leader and activist to join our team as a Retail Duty Store Manager. As a key member of our store team, you'll be responsible for driving retail excellence, strong sales results, and an engaging customer experience.

Key Responsibilities
  • Lead and work as part of a successful team to meet customer needs and drive sales growth
  • Shape a customer-focused store experience by leading the team to engage customers through our products, campaigns, and activism
  • Problem-solve effectively and proactively using available resources
  • Communicate effectively and act as a flexible and responsible role model to your team
  • Develop customer loyalty and build The Body Shop brand
  • Manage stock, monitor, and manage change
  • Use data to make sound commercial and business decisions to drive sales and team performance
  • Identify and attract high-potential candidates and develop current team members to succeed in their goals
  • Stay up-to-date with the beauty market, competitors, and products
Requirements
  • Experience in a customer-facing role, people leadership, and team development
  • Able to meet sales and performance targets with outstanding planning and organizing skills
  • Ability to work collaboratively within a feedback culture
  • Experience coaching and developing a successful team
  • Outstanding leadership and communication skills
  • Experience using data to make sound business decisions
  • Comfortable with Microsoft Office Suite
  • Flexibility to work across Sunday to Saturday
Talent Drivers

Commerciality

Leadership

Personal Conduct

Purpose


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