Commercial Collector

Bristow and Sutor Group invites applications for a Commercial Collector to join their team in the North of Sheffield. As a Commercial Collector, you will play a vital role in recovering overdue debts and arranging payment solutions for UK businesses.

Your key responsibilities will include making and receiving telephone calls to arrange payment of outstanding debts, handling difficult conversations with customers over the phone, entering accurate records of conversations and payment agreements into a customer database, and following established debt collection processes.

Key Responsibilities:

• Recover outstanding debts through proactive communication with customers.
• Resolve customer disputes in a fair and timely manner.
• Maintain accurate records of customer interactions and payment agreements.
• Develop strategies to improve debt recovery rates.

Requirements:

• Prior experience in a call centre or credit control environment is required.
• Strong communication and interpersonal skills are necessary.
• A willingness to work in a fast-paced environment is essential.
• A smart casual dress code is expected.
• A comprehensive benefits package includes a company pension scheme.
• A colleague discount scheme provides exclusive discounts.
• A Christmas Savings Scheme allows employees to save for holidays.
• Free on-site parking is available.
• An Employee Assistance Programme supports employee well-being.
• A performance-based bonus structure is in place.
• A flexible working arrangement is available, subject to meeting performance standards.

This is a full-time permanent role. The office is situated in the S3 Post Code Area.

Pre-employment background checks will be conducted.