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Customer Service Representative
3 weeks ago
Ramsgate, Kent, United Kingdom Pavers Shoes Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Ramsgate Garden Centre. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.Key ResponsibilitiesProvide...
Customer Service Representative
2 months ago
We are seeking a skilled and enthusiastic Customer Advisor to join our Pavers Shoes team in Ramsgate Garden Centre. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.
Key Responsibilities:- Provide outstanding customer service, ensuring a positive and engaging experience for all customers.
- Advise customers on shoe care and accessories, offering genuine and knowledgeable advice to meet their needs.
- Meet daily sales targets, achieving KPIs and contributing to the success of the store.
- Work collaboratively with the team to maintain store standards, product placements, and stockroom.
- A competitive hourly rate of £11.70, increasing to £12.05 after completing the required retail induction.
- A generous staff discount scheme, with some benefits shareable with family and friends.
- Holiday entitlement increasing with service.
- Company contribution pension.
- Access to the Pavers Foundation, an employee-led grant application and charitable giving scheme.
- Access to the Pavers Academy, providing career pathways through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programs.
- Access to wellbeing and financial support through RetailTRUST.
Pavers Shoes is a growing, profitable business with family values and green credentials. We offer a friendly, engaging, and positive environment for our colleagues to work in, where they can make a real difference and feel valued.
We are committed to providing our customers with the best possible service, and we are looking for a talented and motivated individual to join our team in Ramsgate Garden Centre.
If you are passionate about delivering exceptional customer service, have a 'can-do' attitude, and enjoy working in a fast-paced and fun environment, we would love to hear from you.
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