Client Services Consultant

2 weeks ago


London, Greater London, United Kingdom Opus 2 Full time

This is an exciting opportunity to join Opus 2, a global leader in the LegalTech space.

As a Client Services Consultant, you will be responsible for providing consultative advice to clients on our hearing room services.

  • You will act as the main point of contact for clients, ensuring seamless communication and excellent service delivery.
  • Liaising directly with solicitors, barristers, judicial clerks, and court reporting teams to gather feedback and provide information.
  • Having in-depth knowledge of the Opus 2 platform to advise clients on how to maximise its usage.
  • Liaising closely with various teams to ensure efficient service delivery.

Requirements

  • Bright and engaging, with a willingness to learn and use initiative.
  • Excellent verbal and written communication skills.
  • Strong attention to detail, time management, and ability to juggle tasks under pressure.
  • Proficiency in Microsoft Office applications.
  • Team player with a flexible attitude to meet changing business needs.

Benefits

Opus 2 offers a contributory pension plan, 26 days annual holidays, flexible working, health insurance, employee assistance programme, calm and mindfulness sessions, and regular company social events.



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