Resident Liaison Officer

2 weeks ago


Grays, Thurrock, United Kingdom Howells Recruitment Full time
Resident Liaison Officer - Social Housing Planned Works

We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in Thurrock.

Key Responsibilities:
  • Prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.
  • Work on planned maintenance projects, including the Decent Homes programme.
  • Collect tenancy agreement/approval forms and visit tenants in their homes to advise them on when and what work is being carried out.
  • Act as the main point of contact and deal with any problems/queries that the tenant may have.
  • Contact neighbourhood housing associations and establish working relations with them.
  • Visit properties that are being refurbished with potential tenants and advise them on completion dates.
  • Attend and chair tenant forum meetings to advise tenants of works being carried out.

You will be working for a modern, forward-thinking business that values resident engagement and community involvement. If you are a proactive and successful Resident Liaison Officer looking for a new challenge, please apply now.



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