Resident Liaison Officer
1 month ago
We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in Thurrock.
Key Responsibilities:- Prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently.
- Work on planned maintenance projects, including the Decent Homes programme.
- Collect tenancy agreement/approval forms and visit tenants in their homes to advise them on when and what work is being carried out.
- Act as the main point of contact and deal with any problems/queries that the tenant may have.
- Contact neighbourhood housing associations and establish working relations with them.
- Visit properties that are being refurbished with potential tenants and advise them on completion dates.
- Attend and chair tenant forum meetings to advise tenants of works being carried out.
You will be working for a modern, forward-thinking business that values resident engagement and community involvement. If you are a proactive and successful Resident Liaison Officer looking for a new challenge, please apply now.
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