Customer Experience Specialist

1 week ago


Nottingham, Nottingham, United Kingdom E Next Full time

We're E.ON Next, and we're creating a sustainable future, now.

Our mission is to bring feel-good energy to our customers. We empower our team members to grow, drive their own development, be creative and proactive. We're customer-obsessed, and we strive to always deliver exceptional service.

No two days are the same at E.ON Next. Each day presents a unique opportunity to help our customers figure out their needs. We trust our team members to deliver brilliant customer experiences by actively providing efficient and knowledgeable solutions.

We offer a generous pension scheme, 26 days holiday plus bank holidays, and a birthday off. Our flexible hybrid working approach means we split our working week between home and your dedicated hub, typically 2-3 days a week in the hub.

We're looking for someone with a passion for delivering an exceptional customer experience, who's resilient and excited to solve complex problems. You should have good English skills both written and verbal, a commitment to teamwork, and the ability to think on your feet in a fast-paced environment.

The salary for this role is £24,195-£26,010 per annum, depending on experience. For all successful candidates, due to the nature of this role, employment will be subject to a basic DBS check being carried out by ourselves via a 3rd party service provider.

We offer a range of flexible working options, including full-time, part-time, variable start and finishing times. We're committed to equal opportunities and actively promote a diverse and inclusive working environment, where everyone can be their best.



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