Azure Cloud Infrastructure Manager
4 weeks ago
Job Overview:
An exciting opportunity has arisen for an experienced Azure Team Leader to join MS Talent Ltd in the High Wycombe area. As a hybrid role, this position offers a unique blend of technical expertise and leadership skills.
Reporting to the Senior Leadership Team, you will oversee a team of 4-8 individuals, ensuring all tickets are managed and SLAs are met. You will provide mentorship to junior team members and support their professional growth within the team.
The ideal candidate will have a strong background in IT support or consultancy, with experience working with external customers. They will also possess proven experience in mentoring and leadership, with prior experience in a Team Lead or Senior role where guiding and mentoring team members was key.
In addition, they should have strong technical expertise in cloud-based technologies, especially Microsoft Azure. Familiarity with Azure landing zones, networking, and Azure Virtual Desktop (AVD) is also essential. Knowledge of Azure DevOps and other cloud-based solutions is required, along with hands-on technical skills and the ability to provide guidance and escalate issues as needed.
This role requires someone who can handle escalations from both service and technical perspectives, acting as a point of contact for both customers and vendors. You will collaborate closely with team members to resolve technical issues, especially for escalated cases.
You will participate in an on-call rotation, with an allowance for on-call responsibilities. As an Azure Team Leader, you will receive access to training and certifications, including ITIL, Microsoft, and AWS courses and exams.
Career growth opportunities exist within a rapidly expanding company, which has an exciting and supportive work environment with a track record of consistent team growth and opportunities for career advancement.
This is an excellent opportunity for an ambitious professional looking to take on new challenges and develop their skills further.
Responsibilities:
- Oversee a team of 4-8 individuals, ensuring all tickets are managed and SLAs are met
- Provide mentorship to junior team members and support their professional growth within the team
- Handle escalations from both service and technical perspectives, acting as a point of contact for both customers and vendors
- Collaborate closely with team members to resolve technical issues, especially for escalated cases
- Participate in an on-call rotation, with an allowance for on-call responsibilities
Requirements:
- Strong background in IT support or consultancy, with experience working with external customers
- Proven experience in mentoring and leadership, with prior experience in a Team Lead or Senior role
- Strong technical expertise in cloud-based technologies, especially Microsoft Azure
- Familiarity with Azure landing zones, networking, and Azure Virtual Desktop (AVD)
- Knowledge of Azure DevOps and other cloud-based solutions
What We Offer:
A competitive salary package, estimated to be around £60,000-£80,000 per annum, depending on experience. Access to training and certifications, including ITIL, Microsoft, and AWS courses and exams. Career growth opportunities within a rapidly expanding company, which has an exciting and supportive work environment with a track record of consistent team growth and opportunities for career advancement.
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