Convenience Store Manager

2 months ago

Cleethorpes, North East Lincolnshire, United Kingdom AF Blakemore & Son Ltd Full time

Job Title: Retail Store Manager

Job Summary:

We are seeking a highly skilled and experienced Retail Store Manager to join our team at AF Blakemore & Son Ltd. As a Retail Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and drive sales growth in our convenience store.

Key Responsibilities:

  • Team Leadership:
    • Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service.
    • Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store.
    • Celebrate colleague successes.
  • Operational Excellence:
    • Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control.
    • Implement and uphold visual merchandising standards to enhance the overall shopping experience.
  • Customer Engagement:
    • Build and maintain strong relationships with customers, understanding their needs and preferences.
    • Implement customer service strategies to enhance satisfaction and loyalty.
  • Sales and Performance:
    • Set and achieve sales targets, actively driving initiatives to increase revenue and profitability.
    • Analyse sales reports and trends to identify opportunities for improvement.
  • Community Involvement:
    • Actively participate in local community events and initiatives to strengthen the store's ties with the community.
    • Seek out partnerships and collaborations that contribute to the overall well-being of the community.
  • Financial Management:
    • Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.

Requirements:

  • Proven experience in retail management, with a track record of success in achieving sales targets.
  • Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
  • Excellent communication skills and the ability to build positive relationships with customers and the local community.
  • Knowledge of retail operations, including inventory management and merchandising.
  • Ability to analyse data and make informed decisions to drive business performance.

What We Offer:

  • Competitive salary and bonus potential.
  • Excellent benefits package, including holiday, maternity and paternity leave, and pay in excess of statutory entitlements.
  • Cycle to work scheme.
  • Develop your skills and capability in a highly supportive and multi-diverse culture.
  • Outstanding training and development opportunities.
  • Gain hands-on experience in a high-volume, fast-paced environment.
  • Enhanced maternity and paternity pay packages.
  • Flexible working hours opportunity.
  • Excellent additional benefits package, including:
    • Early access to your pay through 'EarlyPay'.
    • 24/7 access to your payslips via HR/Payroll portal.
    • 12.5% staff discount on fresh items and 10% staff discount on ambient products in our SPAR stores (ex. alcohol and cigarettes).
    • Wellbeing support – access to emotional support, counselling, legal and financial advice.
    • Company pension scheme.
    • Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme.
    • NEST pension scheme.
    • Extra holiday – purchase scheme.
    • Long service awards.

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