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Bar Attendant

2 months ago

Windsor, Windsor and Maidenhead, United Kingdom Arena Racing Company Full time
{"Responsibilities": "

As a member of our hospitality team, you will be responsible for providing exceptional customer service to our guests. Your duties will include serving drinks, food, and other beverages in a timely and efficient manner. You will also be responsible for maintaining a clean and welcoming environment, including the bar area and surrounding spaces.



Key responsibilities include:




  • \t
  • Serving all customers in a professional and courteous manner
    \t
  • Ensuring guests receive the highest standard of customer service at all times
    \t
  • Advising guests on all products available within the venue
    \t
  • Maintaining stock levels and rotation within work and storage areas
    \t
  • Ensuring the work area is adequately stocked with glassware, ice, condiments, and other appropriate sundries
    \t
  • Providing excellent communication and interpersonal skills to ensure a positive experience for all guests
    \t
  • Working effectively as part of a team to achieve business objectives
    \t
  • Adhering to all licensing policies and procedures
    \t
  • Handling cash, stock, and equipment in a secure manner
    \t
  • Acting as an information point for customers
    \t
  • Recording wastage and disposing of rubbish in line with venue procedures
    \t
  • Adhering to Company policies and procedures
    \t
  • Undertaking other reasonable duties in line with business demands
    \


Requirements:




  • \t
  • Be smart, polite, professional, and well-presented at all times
    \t
  • Excellent verbal communication and customer care skills
    \t
  • Flexibility and adaptability
    \t
  • Demonstrate a passion for quality service and standards
    \t
  • Strong interpersonal skills – friendly, confident, outgoing
    \t
  • Strong numerical and literacy skills
    \t
  • The ability to handle difficult or conflict situations
    \t
  • The ability to adopt the values of Arena Racing Company
    \t
  • The ability to work with a smile on your face whatever the weather
    \t
  • To work with honesty and integrity
    \t
  • Experience working in a hospitality environment is preferred but not essential
    \


As a casual member of our team, you will have the flexibility to pick and choose your shifts, working up to full-time hours. You will also receive various benefits, including meals on race days and tickets to race meetings and other events across the group.



We are an equal opportunities employer and welcome people from all backgrounds, ethnicities, cultures, and experiences. We believe that a diverse, equitable, and inclusive workplace makes us a more relevant, more competitive, and more resilient company.



We are committed to providing a safe and welcoming environment for all our guests and staff. If you are enthusiastic about customer service, have a can-do attitude, and are confident in serving drinks, we would like to hear from you.



Please note that this is a casual role, and you will be required to work a variety of shifts, including weekends and bank holidays.



We look forward to hearing from you



Best regards, [Your Name]