Senior Account Expert
3 weeks ago
As a Senior Account Handler at PIB Insurance Brokers, you will be responsible for providing professional advice and service to clients. You will effectively manage policy events, ensuring compliance with processes, and maintain relationships with clients to retain existing business and write new opportunities.
The Role:
Prioritize client satisfaction by determining suitable insurance solutions that meet their needs and deliver profitable business results. Provide quality service, covering all aspects of clients' insurance arrangements, including advising, reviewing, arranging, and securing appropriate cover at competitive premiums. Proactively identify and mitigate potential issues, taking remedial action when necessary. Build effective relationships with clients, prospects, associates, insurers, and external specialists to maximize business opportunities. Work closely with colleagues to identify and capitalize on growth opportunities. Ensure clients are informed about updates regarding market changes that may impact them. Review the adequacy of covers and suitability of terms offered to clients, resolving queries efficiently through liaison with relevant departments.
Requirements:
Minimum 5 GCSEs (A-C) in English and Maths, along with experience working in the UK insurance market and a good understanding of regulation and compliance. Real Estate experience is desirable; however, candidates with General Commercial classes of business experience will also be considered. Excellent client service and administrative skills, with high accuracy and attention to detail, are essential. Organized time management and negotiation skills are required, along with proficiency in MS Office Suite and Acturis. Previous team experience servicing clients and colleagues, coupled with strong communication skills, is beneficial.
Compensation Package:
A competitive salary, estimated at £50,000 - £60,000 per annum, is provided. Additional benefits include a competitive holiday allowance, death in service benefit, company pension scheme, generous maternity and paternity leave packages, flexible benefits package, and access to an employee benefits portal offering discounts on various products and services. A comprehensive learning and development framework, including professional study options and apprenticeships, supports career development. Participation in the PIB Community Trust enables employees to apply for grants towards their chosen charity. PIB Group's commitment to environmental responsibility includes measures to reduce its carbon footprint.
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