Sales and Support Advisor
2 weeks ago
We are a leading global marketplace featuring the best culinary experiences and products, including top-rated cooking classes, private chef experiences, culinary tours, chef-curated cookware, free recipes with step-by-step videos, city guides, and much more.
Our mission is to provide customers with unique and unforgettable culinary experiences, while also offering a great source of income to our partners, including chefs, sommeliers, guides, and mixologists.
About the Role:We are seeking a highly skilled Sales Support Associate with strong experience in inbound and outbound sales to join our team. This role will have a lot of growth opportunities and is compensated through a base compensation + commission.
Key Responsibilities:- Lead inbound and outbound sales initiatives to drive revenue growth and customer satisfaction.
- Follow up with client inquiries in a timely manner, both by email and over the phone, in line with company standards for communication.
- Continuously work to improve the sales process and the offerings on Cozymeal, ensuring a seamless customer experience.
- 4+ years of culinary (food & beverage) sales experience, with a proven track record of success.
- 4+ years of phone sales experience, with excellent communication and interpersonal skills.
- Efficient time management and ability to work independently in a home office environment.
- Ability to work for 8 hours/day during weekdays (Monday - Friday).
- Experience handling a high volume of leads via phone and email, with a focus on customer satisfaction.
- CRM experience (Salesforce, Zendesk), with proficiency in Google Suite and Excel.
- 100% remote work environment, allowing you to work from anywhere in the world.
- Opportunity to grow within the organization and learn from some of the best in the industry.
- Competitive compensation package, including base compensation + commission.
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