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Mortgage Loan Processor
2 months ago
Virtuoso Recruitment Limited is seeking an experienced and ambitious Case Manager to join our team in Gerrards Cross. As a key member of our Property Finance Brokerage, you will be responsible for processing loan applications from submission to completion, ensuring timely and efficient delivery.
Key Responsibilities- Loan Application Processing: Prepare loan applications for referral to lenders, ensuring accuracy and completeness.
- CeMap Qualification: Possess CeMap qualification or be willing to obtain it with assistance from the company.
- Team Collaboration: Work closely with the team to meet and exceed Service Level Agreement (SLA) levels.
- Customer Service: Deliver a first-class personalized service to customers, intermediaries, surveyors, and solicitors throughout the loan process.
- Documentation Management: Ensure all supporting documentation is provided and accurate before submission to lenders.
- Application Processing: Process applications through to legal completion in an efficient and compliant manner.
- CRM System Management: Load and scan client information onto the CRM system.
- Review and Communication: Set reviews to ensure applications are processed promptly through to offer stage and communicate with lenders throughout the process.
- Documentation Verification: Check loan documentation for accuracy.
- Stakeholder Communication: Communicate regularly with solicitors and brokers through to legal completion.
- Compliance and Record-Keeping: Maintain accurate and up-to-date notes and commentary for compliance purposes.
- Experience: Significant experience in processing loans.
- Organizational Skills: Well-organized with a good eye for detail and excellent communication skills.
- Technical Skills: Strong IT skills.
- Decision-Making: Ability to work under pressure with decision-making responsibilities.
- Integrity: High levels of personal and professional integrity.
- Flexibility: Highly organized with a flexible approach to working.
- Compliance: Fully understand and compliant with operational procedures, FCA requirements, and SLAs.
- Work Ethic: Determined to succeed, high energy levels, and a good team player.
- Salary: Competitive salary range of £30,000 to £35,000 (dependent on experience).