Field Service Expert

2 days ago


Birmingham, Birmingham, United Kingdom Redshore Full time
Job Description:
Redshore, a renowned leader in the global packaging industry, seeks an experienced Field Service Expert to join our team in the UK.

About the Job:
We are looking for a skilled professional who can provide expert technical support for our customers in the UK. As a Field Service Expert, you will be responsible for servicing and maintaining a range of hi-tech automation machinery used in the packaging industries, mainly FMCG. This includes performing machine commissioning, software installation, repair and maintenance work, fault diagnosis, and implementation of modifications and retrofits.

Key Responsibilities:
* Travel extensively throughout the UK to provide technical support services to customers* Service and maintain a range of hi-tech automation machinery used in the packaging industries* Perform machine commissioning, software installation, repair and maintenance work, fault diagnosis, and implementation of modifications and retrofits* Collaborate with internal teams to ensure seamless delivery of technical support services* Manage customer expectations and resolve any issues efficiently

Requirements:
To succeed as a Field Service Expert, you should have experience working with automation machinery and PLCs. Any background in special-purpose, packaging, or automated machinery is highly desirable. You should also be willing to travel extensively throughout the UK and reside in Manchester, Liverpool, Leeds, Birmingham, Nottingham, or surrounding areas.

Benefits:
This role offers a competitive salary of £40,000-£45,000 per annum, along with additional benefits including pension, life assurance, company car, and mobile phone.

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