Customer Experience Representative

2 days ago


Richmond, Greater London, United Kingdom Shanghai VIM Industrial Design Co., Ltd. Full time
Job Description

The Customer Experience Representative will be responsible for delivering an exceptional customer experience at Holland & Barrett, Princes Gate Shopping Park.

Key Accountabilities
  • Act as a health and wellness ambassador, promoting our range of products to customers.
  • Respond to customer inquiries and resolve issues promptly, providing a positive customer experience.
  • Maintain high store standards, ensuring a clean and organized shopping environment.
Requirements

To be successful in this role, you will need:

  • Basic IT skills to use our in-store technology.
Compensation and Benefits

You will receive a competitive salary of £12.00 per hour, 25% colleague discount, and 28-days annual leave pro rata. You will also have the opportunity to complete our industry-leading retail operational training and become Qualified to Advise across our vast range of products.

About Us

We are a dynamic and inclusive company, committed to helping every colleague thrive across all dimensions of wellbeing. Our mission is to provide a supportive and inclusive work environment that promotes personal and professional growth.



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