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Care Home Administrator
1 month ago
We are seeking a highly organized and detail-oriented Care Home Administrator to join our team at Barchester Healthcare. As a key member of our management team, you will be responsible for providing administrative support to ensure the efficient running of our care home.
Main Responsibilities- Manage customer enquiries and showrounds for prospective families, ensuring a warm and welcoming environment for residents, staff, and visitors.
- Support resident and family feedback, focusing on customer care and driving occupancy and reputation of the care home.
- Assist with staff recruitment, completing employment new starter checks and arranging inductions.
- Prepare payroll for home-based staff and provide advice and guidance to employees on HR-related queries.
- Ensure personal files are stored securely and attend meetings to produce accurate notes and minutes.
- Manage safe contents, petty cash, and resident fund accounts, and update staff records with ad-hoc training, supervisions, and appraisals.
- Experience in a customer-facing role and previous involvement in HR administration and recruitment.
- High level of attention to detail and ability to prioritize tasks.
- Proficiency in Microsoft applications, specifically Word, Excel, and Outlook.
- CIPD qualification is beneficial.
We offer a rewarding and supportive environment for professional development, with opportunities for career growth and progression. Our benefits package includes a rewarding excellence bonus, refer-a-friend scheme, and access to a wide range of retail and leisure discounts.
We are committed to ensuring that our team members are respected and valued, and we offer a range of benefits to support their well-being and career development.
