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Sales Associate

2 months ago

Gateshead, Gateshead, United Kingdom Moss Full time
About Moss

Moss is a renowned menswear brand that has been a benchmark for quality and sustainability for over 170 years. Our vision is to be admired for our craft, experience, and commitment to excellence. We're not just a brand, we're a partner in styling individuals for moments that matter.

Job Summary

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and contributing to the overall success of our store.

Key Responsibilities
  • Provide outstanding customer service, ensuring a seamless and personalized shopping experience
  • Drive sales through effective product knowledge, recommendations, and upselling/cross-selling
  • Maintain a high level of product knowledge, including features, benefits, and products available in-store
  • Assist with stockroom and back area housekeeping, including receiving deliveries and adhering to stock and cash control procedures
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping environment
  • Collaborate with colleagues to achieve sales targets and contribute to the overall performance of the store
What We Offer
  • Competitive salary and bonus scheme
  • 70% employee discount across all Moss stores
  • Generous benefits package, including life insurance and access to Moss Learning
  • Opportunities for career growth and professional development
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Basic product knowledge and understanding of retail operations
  • Availability to work flexible hours, including weekends and holidays