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Lexus Handover Expert

1 month ago

Preston, Lancashire, United Kingdom Lexus Full time
About the Role

We are seeking a skilled Handover Specialist to join our team at Lexus Preston. As a key member of our team, you will be responsible for delivering exceptional customer experiences while representing one of the world's most prestigious automotive brands.

Key Responsibilities
  • Tailor a personalized handover experience for each customer, ensuring they receive comprehensive introductions to their vehicle's specifications.
  • Deliver accurate information and maintain ongoing communication leading up to vehicle delivery, ensuring a customized service for every customer.
  • Embodiment of the key elements: Customer First, Kaizen, Teamwork and Collaboration, and Quality and Reliability.
What We Offer
  • Competitive salary including OTE Bonus.
  • Enhanced maternity and paternity package.
  • 30 days of holiday (inclusive of bank holidays) which increases with service up to 33 days.
  • Staff Car Scheme.
  • Access to a membership with shopping discounts.
  • Specsavers vouchers.
  • Contributory workplace pension scheme.
About You
  • Good level of general education At least GCSE English and Maths.
  • IT skills, (MS Word, PowerPoint and Excel).
  • Previous work experience within a corporate environment, hospitality and/or customer service experience.
  • You must hold a full clean UK Driving licence.