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Deposit Manager
2 months ago
Job Overview
The Deposit Manager role at Connells Group is a key position that requires exceptional customer service skills, solid administration skills, and the ability to work to deadlines and to strict standards. As a Deposit Manager, you will be responsible for providing deposit negotiation, support services, and administration to branches, landlords, and tenants.
Key Responsibilities
- Liaise with landlords, tenants, branch staff, and client accounting to ensure a smooth transition throughout the deposit process.
- Advising and obtaining instructions from landlords and tenants at the end of the tenancy.
- Administering Tenancy Deposit Scheme referrals and drawing up a schedule of costs based on the checkout report.
- Mediate and negotiate between the parties regarding the disposal of the deposit.
- Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits.
Requirements
- Outstanding customer service skills.
- Solid administration skills.
- An ability to work to deadlines and to strict standards.
- Organised and able to prioritise workload in a fast-paced environment.
- Resilient, positive, numerate, and detail-oriented.
- Solid influencing skills and ability to negotiate with third parties.
- Confident verbal communicator backed up with excellent letter writing skills.
- IT literate (MS Office, internet, email systems).
Desirable Skills
- Residential Lettings.
- Estate Agency.
- Property Management.
- Contracts.
- Claims.
- Mediation.
About Connells Group
Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing, and more.
Equal Opportunities Employer
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
