Meetings and Events Coordinator

9 hours ago


London, Greater London, United Kingdom AccorHotel Full time

We are looking for a talented Meetings and Events Coordinator to join our fantastic team at a vibrant central London hotel. Our 312-bedroom property features 17 meeting rooms, including the impressive Shaw Theatre.

This role will see you assisting our Meetings & Events department in delivering exceptional customer service, driving revenue growth, and building strong client relationships through effective sales strategies.

You will be responsible for planning and executing meetings, events, and conferences for up to 446 guests, collaborating closely with clients, agents, and team members to ensure seamless coordination and delivery.

Key responsibilities include:

  • Managing client enquiries and responding in a timely and professional manner
  • Utilising yield management techniques to maximise revenue
  • Promoting special offers and driving sales opportunities
  • Coordinating contracts and ensuring optimal business conversion
  • Delivering exceptional customer service throughout the event lifecycle
  • Conducting showrounds and client presentations
  • Sending detailed event orders and managing client expectations
  • Ensuring seamless event execution and resolving any issues that may arise
  • Maintaining strong market awareness and competitor insights
  • Meeting individual weekly targets and contributing to team success

Estimated salary: £34,983 per annum (£17.25 per hour)

Requirements:

Key Skills and Behaviours:

  • Excellent communication and interpersonal skills
  • Proven ability to work under pressure and meet deadlines
  • Strong organisational and time management skills
  • Customer-focused and driven by delivering exceptional results
  • Ability to work effectively in a fast-paced environment

Previous experience in Meetings & Events is essential.



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