Maintenance Services Coordinator
4 days ago
We're seeking a motivated individual to join our team as a Maintenance Administrator. As a key member of our team, you'll play a crucial role in providing first-line support to our customers, tenants, clients, contractors, and other external parties.
Your responsibilities will include managing maintenance tasks, working closely with internal teams to ensure efficient task management, and providing excellent customer service. You'll also have the opportunity to develop your organisational skills and teamwork experience in a fast-paced environment.
Key Responsibilities:
- Provide first-line support to customers, tenants, clients, contractors, and other external parties
- Manage maintenance tasks and work closely with internal teams to ensure efficient task management
- Develop and maintain strong relationships with customers and stakeholders
- Provide excellent customer service and respond to customer queries in a timely and professional manner
- Collaborate with internal teams to achieve business objectives and improve customer satisfaction
Requirements:
- Proficient IT skills, with a focus on Excel
- Excellent customer service skills, with a focus on inbound and outbound calls
- Strong organisational skills and ability to prioritise tasks
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong communication and interpersonal skills
What We Offer:
- Competitive salary with annual salary reviews
- Training and development opportunities to enhance your skills and career progression
- A comprehensive benefits package, including a range of benefits to support your physical and mental wellbeing
We're committed to creating a diverse and inclusive workplace that values and respects all employees. If you're passionate about delivering exceptional customer service and have a strong desire to develop your skills and career, we'd love to hear from you.
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