Mortgage Administrator

3 days ago


Chatham, Kent, United Kingdom Netbox Recruitment Limited Full time
Mortgage Administrator Opportunity

We are seeking an experienced Mortgage Administrator to join our team in Medway. As a key member of our close-knit team, you will have the opportunity to work with our senior management to develop your skills and knowledge in the financial planning industry.

Key Responsibilities:

  • Collaborate with Mortgage advisors to ensure efficient workflow and client satisfaction.
  • Liaise with clients to obtain necessary documentation for mortgage applications.
  • Chase documents and information from lenders and solicitors in a timely manner.
  • Update CRM systems with relevant client information and correspondence.
  • Prepare mortgage meeting packs for initial client meetings.
  • Liaise with clients regarding offer acceptance or decline.
  • Process invoices and chase late payments.
  • Communicate effectively with clients, providing updates and empathy as needed.

Requirements:

  • At least one year of administrative experience in any industry.
  • Office-based role, 5 days a week.
  • Strong attention to detail and communication skills.
  • IT literacy and ability to learn new systems quickly.
  • Bubbly personality and quick learner.
  • Desire for a career, not just a job.

Benefits:

  • 20 days holiday plus Christmas shutdown and bank holidays.
  • Pension contribution.
  • Company-funded qualifications.
  • Internal progression opportunities.
  • Non-micromanagement environment.
  • Excellent training.


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