Retail Operations Specialist

11 hours ago


Dover, Kent, United Kingdom DFDS Full time

Are you looking for a challenging role in logistics planning?

About the Job

We are seeking an experienced Retail Merchandiser / Planning Manager to join our team. As a key member of our international Duty Free business, you will be responsible for coordinating the LS21 auto order systems with our dynamic Category Managers and key stakeholders.

Your role will be pivotal in supporting our global roll-out, ensuring seamless operations by monitoring system parameters and providing Category Managers with actionable insights and opportunities.

Key Responsibilities:

  • Support Category Managers with measurement of ranging and space performance (quarterly) through creation of standardised tools. Make recommendations on optimised shop layouts to optimise sales.
  • Provide standardised weekly summary of key performance indicators relating to fulfilment rates, availability, stockholding and quality of stock.
  • In partnership with Buying Heads and Head of Retail create category stock budgets for all routes, monitor stock vs budget and flag issues/opportunities.
  • Duty Free shop visits to engage with Onboard Commercial Manager/onboard teams/ Shore Side Duty Free Shop Manager regarding stock trends and discuss risks and opportunities.
  • Partner with Global Travel Retail Managers & Head of Retail to develop sales, stock and markdown plans to deliver KPIs and Financial Goals.
  • Own the vessel/shop delivery schedule/cycle, identifying and mitigating risks to ensure accurate intake of stock according to planned levels.
  • Working closely with Category Managers and Shore Side Duty Free Shop Manager to identify and deliver supply chain cost savings.

Requirements:

We are looking for someone with 3+ years of experience in a logistics or stock planning role, ideally within the UK FMCG Retail market or Travel Retail. You will possess a deep understanding of the processes and systems needed to set and monitor sales and stock plans.

Around £40,000 - £60,000 per annum, depending on experience.


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