Retail Store Eyewear Specialist

2 weeks ago


London, Greater London, United Kingdom Hull Full time
Job Overview

At Vision Express, we are seeking a skilled and customer-focused Retail Optical Assistant to join our team. As a key member of our sales team, you will play a vital role in providing exceptional customer service, ensuring our customers find the perfect eyewear to meet their needs.

In this role, you will be responsible for assisting customers with frame adjustments, repairs, and fittings. You will also perform pre-screening eye examinations, schedule appointments, and handle administrative tasks such as supporting phone lines and processing payments. Your goal is to provide a seamless and personalized experience for our customers, ensuring they leave satisfied and with eyewear that fits their vision needs perfectly.

As a Retail Optical Assistant at Vision Express, you will have the opportunity to work in a fast-paced retail environment, handling challenging situations with confidence and professionalism. You will be part of a dynamic team, working closely with colleagues across the store to achieve our sales targets and provide exceptional customer service.

Key responsibilities include:
  • Providing exceptional customer service, translating professional terminology into language understandable to patients
  • Assisting customers with frame adjustments, repairs, and fittings
  • Performing pre-screening eye examinations and scheduling appointments
  • Handling administrative tasks, including supporting phone lines and processing payments
  • Working as part of a team to achieve sales targets and provide exceptional customer service
  • Maintaining accurate customer records, prescriptions, and requirements
  • Staying up-to-date with our optical products and services, including frames, lenses, and contact lenses

What's in it for you?

We offer a range of benefits, including:
  • Sales and performance-based bonus
  • Targeted incentives
  • Pension scheme
  • Life Assurance - 2 x your basic annual salary
  • Private medical cover for you and your family
  • Free eyewear annually with eligibility from day one of joining us
  • Opportunities to get involved in the OneSight EssilorLuxottica Foundation
  • Discounts throughout the year for your friends and family
  • Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
  • 21 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday
  • Flexible health-related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover, and Dental Plan
  • Opportunities to join a company-wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
  • Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days, and even discounted bicycles through our Cycle to Work Scheme

  • Eyewear Specialist

    2 weeks ago


    London, Greater London, United Kingdom The Boots Company PLC Full time

    Job SummaryWe are seeking a highly skilled Eyewear Specialist to join our team at The Boots Company PLC.About the RoleThis is an exciting opportunity to work in a fast-paced retail environment, providing exceptional customer service and expert advice on eyewear products.Main ResponsibilitiesProvide personalized guidance to customers in selecting the perfect...


  • London, Greater London, United Kingdom Specsavers Full time

    Dispensing Optician Career AdvancementWe are seeking a qualified Dispensing Optician to join our team as a Store Manager in Brixton, London.This is a fantastic opportunity for someone who wants to develop their leadership skills and progress their career in optical retail. As a Store Manager, you will be responsible for leading a team of Dispensing Opticians...

  • Eyewear Specialist

    3 weeks ago


    London, Greater London, United Kingdom Henry Street Full time

    Role OverviewAs an Eyewear Specialist at Henry Street, you'll be responsible for guiding our customers in selecting the perfect eyewear, ensuring a precise fit and optimal visual performance. Your expertise will play a pivotal role in helping us deliver exceptional eyecare solutions and exceed customer expectations.About UsWe're Henry Street - a leading...

  • Retail Store Director

    2 weeks ago


    London, Greater London, United Kingdom Ray-Ban Full time

    Job Summary:As a seasoned Retail Store Director, you will oversee the day-to-day operations of our Covent Garden store. You will be responsible for driving sales growth, managing a high-performing team, and delivering exceptional customer service while embodying the Ray-Ban culture.About Us:Ray-Ban is a leading eyewear brand with a rich history of innovation...


  • London, Greater London, United Kingdom Cutler and Gross Full time

    Job Overview">We're seeking a skilled Sales Associate to work with our luxury eyewear products, providing top-notch customer service and ensuring a memorable experience for all clients. This is an excellent opportunity to join a prestigious brand and showcase your skills in sales and customer relations.


  • London, Greater London, United Kingdom Bristol Full time

    **Store Manager Designate**We are looking for a talented individual to join our team as a Store Manager Designate in Bristol. This is an exciting opportunity to develop your skills and knowledge in retail management, working with a leading eyecare provider.**Job Description**Lead the culture of your store, creating a positive and productive work...

  • Retail Store Leader

    2 weeks ago


    London, Greater London, United Kingdom Bristol Full time

    Role OverviewAs a Retail Store Leader at Vision Express, you will be responsible for leading the culture of your store, managing day-to-day operations, and motivating and inspiring your team to deliver exceptional customer service. The role requires a customer-focused individual with experience in developing a store improvement plan and managing resources to...

  • Retail Store Leader

    1 week ago


    London, Greater London, United Kingdom Bristol Full time

    **About the Role**We are seeking a highly motivated and experienced Retail Store Leader to join our team in Bristol. As a Store Manager Designate, you will be responsible for leading the culture of your store, managing day-to-day operations, and motivating your team to deliver exceptional customer service.**Key Responsibilities**Develop and implement a store...


  • London, Greater London, United Kingdom Zest Business Group Full time

    Job Description:We are seeking an experienced Optical Assistant to join our dynamic team in Staines, Surrey. The ideal candidate will have previous experience in the optical industry, a passion for eyewear and styling, and exceptional customer service skills.Key Responsibilities:Working in a modern environment with high-end equipmentDeveloping skills with an...


  • London, Greater London, United Kingdom Store Support Centre, Ruddington, Nottingham Full time

    Company OverviewVision Express, a leading retailer with a presence across the UK and Ireland, seeks an experienced Property Administrator to join our Store Support Centre in Ruddington, Nottingham.As part of EssilorLuxottica, we offer a unique opportunity to work with a global leader in the eyewear industry. Our team of experts provides essential support to...


  • London, Greater London, United Kingdom South Yorkshire Full time

    Job OverviewAn exciting opportunity has arisen for a highly motivated and skilled individual to join our team as a Retail Store Manager Trainee in South Yorkshire. This is a six-month training and development programme designed to equip you with the skills and knowledge necessary to excel in the role of an Assistant Store Manager.About the RoleAs a key...


  • London, Greater London, United Kingdom B&M Retail Full time

    Are you a dynamic retail leader looking for a new challenge? We're seeking an experienced Store Manager to join our team in Old Kent Road, Peckham. As a Store Manager at B&M Retail, you'll oversee all aspects of your store's operations from stock management to recruitment. You'll have the freedom to think for yourself and use your commercial knowledge to...

  • Retail Store Cleaner

    2 weeks ago


    London, Greater London, United Kingdom Nationwide Specialist Services Full time

    Cleaner Required for Retail StoresNationwide Specialist Services is seeking a reliable cleaner to work with our retail clients in various locations across the region. This is a fantastic opportunity for someone who enjoys working independently and as part of a team to develop their skills and progress their career.About the Job:This is a full-time role that...

  • Eyewear Specialist

    2 weeks ago


    London, Greater London, United Kingdom The Boots Company PLC Full time

    At The Boots Company PLC, we are seeking an experienced Eyewear Specialist to join our team as a Contact Lens Optician. This is a fantastic opportunity to work in a dynamic and supportive environment, providing expert advice and guidance to customers while working closely with the Optical team.About the RoleWe are looking for a highly skilled professional...


  • London, Greater London, United Kingdom Scotland Full time

    As a Retail Operations Manager at Vision Express in Yorkshire, you'll embark on a 6-month training and development programme designed to equip you with the necessary skills and knowledge required to excel in this role. This comprehensive programme aims to prepare you for the responsibilities of overseeing the day-to-day operations of the store.The ideal...


  • London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    Assistant Store Manager - Fashion RetailA premium menswear retailer, renowned for its high-quality products and bespoke shopping experience, is seeking a highly skilled Assistant Store Manager to support their high-performing store in London.Support the Store Manager in overseeing daily store operations and contribute to the store's success through sales,...


  • London, Greater London, United Kingdom JIMMY FAIRLY Full time

    We are seeking a highly skilled and experienced Store Manager to join our team at Jimmy Fairly. As a Store Manager, you will be responsible for leading your team to achieve sales targets, providing exceptional customer service, and maintaining high standards of retail excellence.With a strong background in retail management and a passion for fashion and...


  • London, Greater London, United Kingdom C2 Recruitment - Retail, Hospitality & Charity Specialists Full time

    Senior Store Manager - Charity RetailAt C2 Recruitment - Retail, Hospitality & Charity Specialists, we're looking for an experienced Senior Store Manager to lead our flagship charity retail store on Portobello Road. This is a fantastic opportunity to drive success, grow a team, and be part of a rapidly growing charity that truly values its people and the...


  • London, Greater London, United Kingdom Zest Business Group Full time

    At Zest Optical recruitment, we are partnering with a prestigious independent optician in Chiswick to find a skilled Dispensing Optician. This is a chance to work in an exclusive environment with an impressive selection of products and state-of-the-art equipment.The ideal candidate will be passionate about eyewear and committed to delivering exceptional...


  • London, Greater London, United Kingdom Fashion & Retail Personnel Full time

    An exciting opportunity has emerged to join a global premium retailer as a Store Manager, overseeing their flagship store in a key location. The ideal candidate will have a proven track record of leading and inspiring teams, driving store sales to exceed targets and enhancing profitability. They will be responsible for ensuring a luxury customer experience...