Client Services Specialist

4 weeks ago


London, Greater London, United Kingdom Pixl8 Full time
Job Title: Client Services Specialist

We are seeking a highly skilled Client Services Specialist to join our team at Pixl8 Group. As a key member of our support and customer service team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Manage client expectations and provide timely and effective solutions to technical issues
  • Communicate with clients, problem-solve, and educate clients on best-practice product use
  • Work closely with internal teams to deliver tasks and ensure harmonious resolution
  • Manage support contracts and ensure timely renewal and support allowance
  • Provide client insights, product feedback, and trending issues to internal teams
Requirements:
  • Experience working in a support team or service desk environment
  • Excellent English written and verbal communication skills
  • Understanding of CMS, CRM, and software development processes
  • Familiarity with web concepts, digital products, and services
  • Knowledge of JIRA an advantage
What We Offer:
  • 25 days of holiday + recognised public holidays
  • Company socials
  • Healthcare benefit
  • Team trips
  • Ongoing personal development
ISO Compliance:

You'll carry out your role in accordance with the requirements of ISO/IEC 27001 as reflected in the Company's policies and procedures and the ISO/IEC 27001 organisational structure charts.



  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new role as a Reinsurance Client Service Specialist will be working for a globally recognized insurance broker with a strong presence in the UK and internationally. This company prides itself on an entrepreneurial culture that benefits its clients, with a head office based in a major financial hub. Due to its continued growth and success, the company is...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled Reinsurance Client Service Specialist to join our team. As a Reinsurance Client Service Specialist, you will be responsible for processing Reinsurance Premium and claims, working with internal and external clients and carriers on a technical level. You will have a high level of understanding of the Lloyd's and/or...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking a skilled Reinsurance Client Service Technician to join our expanding Reinsurance Team. As a key member of our team, you will be responsible for multi-disciplined technical processing, incorporating premium and claims reinsurance.Key ResponsibilitiesProcess proportional and non-proportional accounts, excess of loss, and...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Reinsurance Client Service TechnicianYour new role will be working as a Reinsurance Client Service Technician for a privately-owned Global Lloyd's Broker with offices based around the UK and Worldwide. This company has seen the business grow to a headcount of 400 associates globally across 17 locations and prides itself on having an entrepreneurial culture...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Reinsurance Client Service TechnicianYour new role will be working as a Reinsurance Client Service Technician for a privately-owned Global Lloyd's Broker with offices based around the UK and Worldwide. This company has seen the business grow to a headcount of 400 associates globally across 17 locations and prides itself on having an entrepreneurial culture...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Reinsurance Client Service TechnicianYour new role as a Reinsurance Client Service Technician will be working for a privately-owned Global Lloyd's Broker with offices based around the UK and Worldwide, with their head office based in the City. This company has seen the business grow to a headcount of 400 associates globally across 17 locations and...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Reinsurance Client Service TechnicianYour new role as a Reinsurance Client Service Technician will be working for a privately-owned Global Lloyd's Broker with offices based around the UK and Worldwide, with their head office based in the City. This company has seen the business grow to a headcount of 400 associates globally across 17 locations and...


  • London, Greater London, United Kingdom Mason Blake Full time

    Client Services SpecialistMason Blake is seeking a highly skilled Client Services Specialist to join their Operations team on a permanent basis. As a key member of the team, you will be responsible for delivering exceptional client service and ensuring the smooth execution of client orders.Key Responsibilities:Timely execution of client ordersMaintaining...


  • London, Greater London, United Kingdom Mason Blake Full time

    Client Services SpecialistMason Blake is seeking a highly skilled Client Services Specialist to join their Operations team on a permanent basis. As a key member of the team, you will be responsible for delivering exceptional client service and ensuring the smooth execution of client orders.Key Responsibilities:Timely execution of client ordersMaintaining...


  • London, Greater London, United Kingdom Mason Blake Full time

    We are currently seeking a Client Services Specialist to join our Operations team at Mason Blake. The successful candidate will be responsible for the timely execution of client orders, maintaining robust levels of service to our clients, and managing day-to-day operational issues.The ideal candidate will have a background in a Transfer Agency or within a...


  • London, Greater London, United Kingdom Mason Blake Full time

    Mason Blake is seeking a Client Services Specialist to join their Operations team on a permanent basis. The ideal candidate will have a background in a Transfer Agency or within a Client Services department at a custodian or investment management house.The Client Services Specialist will be responsible for the timely execution of client orders, maintaining...


  • London, Greater London, United Kingdom Mason Blake Full time

    Client Services SpecialistMason Blake is seeking a skilled Client Services Specialist to join their boutique investment management firm. This permanent role is ideal for candidates with a background in sales support and client management.Key Responsibilities:Manage and monitor client relationships, ensuring all information is up-to-date and responding to...


  • London, Greater London, United Kingdom Mason Blake Full time

    Client Services SpecialistMason Blake is seeking a skilled Client Services Specialist to join their boutique investment management firm. This permanent role is ideal for candidates with a background in sales support and client management.Key Responsibilities:Manage and monitor client relationships, ensuring all information is up-to-date and responding to...


  • London, Greater London, United Kingdom Mason Blake Full time

    Client Services SpecialistMason Blake is seeking a highly skilled Client Services Specialist to join their Operations team on a permanent basis. As a key member of the team, you will be responsible for delivering exceptional client service and ensuring the smooth execution of client orders.Key Responsibilities:Timely execution of client ordersMaintaining...


  • London, Greater London, United Kingdom Mason Blake Full time

    Client Services SpecialistMason Blake is seeking a highly skilled Client Services Specialist to join their Operations team on a permanent basis. As a key member of the team, you will be responsible for delivering exceptional client service and ensuring the smooth execution of client orders.Key Responsibilities:Timely execution of client ordersMaintaining...


  • London, Greater London, United Kingdom Mason Blake Full time

    Client Services SpecialistMason Blake is seeking a skilled Client Services Specialist to join their boutique investment management firm. The ideal candidate will have a strong background in sales support and client management, with a minimum of 2-3 years of experience in a similar role.Key Responsibilities:Manage and monitor clients, ensuring all information...


  • London, Greater London, United Kingdom Goldman Sachs Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled Client Services Specialist to join our team. As a Client Services Specialist, you will be responsible for delivering world-class services to our clients and customers.Key ResponsibilitiesAnswering client questions on accounts, portfolios, and recordsDelivering exceptional customer serviceCollaborating with...


  • London, Greater London, United Kingdom Mason Blake Full time

    Client Services SpecialistMason Blake is seeking a highly skilled Client Services Specialist to join their Operations team on a permanent basis.Key Responsibilities:Execute client orders in a timely and efficient mannerMaintain robust levels of service to clientsManage day-to-day operational issues and resolve anomalies within the departmentEnhance...


  • London, Greater London, United Kingdom NFP PEOPLE Full time

    We are seeking an experienced Client Service Specialist to join our dynamic training team at NFP PEOPLE.As a Client Service Specialist, you will play a critical role in supporting clients through building relationships, delivering training, and providing ongoing support.Key responsibilities include:Delivering and coordinating training sessions both remotely...


  • London, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time

    Reinsurance Client Service AdvocateYour new role as a Reinsurance Client Service Advocate will involve working with a privately-owned Global Lloyd's Broker with offices based in the UK and worldwide. The company has a strong entrepreneurial culture that benefits its clients, and its Reinsurance team is expanding due to successful growth.In this...