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HR Coordinator

2 months ago

Glasgow, Glasgow City, United Kingdom Ashurst Full time
About Ashurst

Ashurst is a leading global law firm that provides innovative and effective solutions to its clients. Our Service Central (ASC) team supports the firm's business services, delivering a joined-up user experience across various essential services.

Department/Role Overview

The ASC People Team is responsible for delivering smart and effective People processes, ensuring a great employee experience. We administer the employee lifecycle events and provide HR, learning, and organizational development support.

Main Responsibilities
  • Process all employee lifecycle events to a high quality and agreed service levels, including onboarding, staff movements, offboarding, and client secondments.
  • Work with 3rd party suppliers to complete lifecycle events, such as employee relocation, background checking, practising certificates, and visa/immigration requests.
  • Resolve and process employee and Partner enquiries via the HR ticketing system, ensuring accurate recording and reporting.
  • Update HR systems and notify changes to payroll where relevant.
  • Provide administrative support and handle first-line queries related to the annual HR calendar of activities, such as performance appraisals and remuneration review.
  • Provide first-line advice on policies and procedures.
  • Provide timely and accurate management information and data.
  • Administer Practising Certificate renewals.
  • Recommend and implement improvements to HR administration processes.
  • Support change management initiatives.
  • Develop strong working relationships with key stakeholders in ASC, People & Culture, Payroll, and HRIS.
  • Identify and work with HR Advisors to provide solutions to complex problems.
  • Act as a role model of the Firm's values and exercise exemplary levels of discretion.
  • Identify continuous improvement opportunities.
  • Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.
Essential Skills and Experience
  • HR administration/coordination experience, ideally in a shared service centre.
  • Highly customer-focused.
  • Excellent attention to detail.
  • Proven ability to communicate at all levels.
  • Forward thinker who is able to plan ahead proactively.
  • Strong relationship-building skills.
  • Experience in problem-solving queries through to a satisfactory conclusion.
  • Proven experience in delivering multiple priorities within a fast-paced environment.
  • Collaborative team player, able to work as part of a virtual service delivery team.
  • Experience working with ambiguity.
  • Diversity champion.
  • Intermediate skills in Microsoft Word and Excel.
  • Experience working with systems, e.g., an HR database.
Desired Skills and Experience
  • Professional services or corporate experience in an HR-related role.
  • Understanding of the legal environment and lawyers' work practices.
Background Checks

Ashurst will undertake appropriate vetting of staff to comply with regulatory and client requirements. When applicants accept a job offer, Ashurst will undertake professional verification and background checks, with consent, and in accordance with our legal and regulatory obligations.