Technical Service Expert
5 days ago
**Technical Support Opportunity**
We are seeking a highly motivated 1st/2nd Line Support Technician to join our team at ISR Recruitment. The successful candidate will work closely with our clients to resolve their technical issues, ensuring minimal downtime and maximum efficiency.
The ideal candidate will have a strong background in IT support, with experience working in a fast-paced environment. You will be responsible for providing technical support to clients, installing, upgrading, and troubleshooting in-house EPoS and back office applications.
**Key Responsibilities:**
- Provide technical support to clients via phone, email, and in-person
- Install, upgrade, support, and troubleshoot in-house EPoS and back office applications
- Diagnose and resolve EPoS, Windows, and networking problems quickly to minimize downtime
- Troubleshoot network connectivity in a LAN/WAN environment
**What We Offer:**
* Estimated salary: £28,000 - £32,000 per annum
* Hybrid-working arrangement, with 2 days working from home and 3 days working on-site in Portsmouth
* Excellent company benefits, including Employer Pension and BUPA
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