Customer Service Representative

2 weeks ago


St Austell, Cornwall, United Kingdom Tesco Full time
About the Role
As a Customer Service Representative at Tesco, you will be responsible for delivering a great shopping experience for our customers every day. Your key responsibilities will include:
  • Serving customers with a smile and providing a helpful and friendly service
  • Maintaining a clean and safe shopping environment, ensuring all facilities are in good working order
  • Listening to customer feedback and acting on it to improve our services
  • Role modelling great standards of dress and being ready to serve customers
  • Protecting our brand by delivering legal compliance and understanding all safe and legal routines
What You Need
To succeed in this role, you will need:
  • A passion for delivering great customer service and a drive to work in a sales and service environment
  • The ability to adapt to working in a fast-paced ever-changing environment
  • A passion for human connection and the ability to build relationships with colleagues
  • To be at work on time, well presented and ready to be a brand ambassador
What's In It for You
As a Customer Service Representative at Tesco, you can expect:
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Exclusive colleague deals on handsets and sims
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome.

  • St Austell, Cornwall, United Kingdom Tesco Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Providing excellent customer service, responding...


  • St Austell, Cornwall, United Kingdom Tesco Full time

    About the Role As a Customer Service Representative in our Phone Shops, you will play a vital role in delivering an exceptional shopping experience for our customers. Your primary responsibility will be to provide top-notch customer service, ensuring that every customer leaves our store feeling valued and satisfied. You will be responsible for maintaining a...


  • St Austell, Cornwall, United Kingdom Markerstudy Group Full time

    Role Profile: Service Centre AdvisorAt Auto Windscreens, we're committed to delivering exceptional customer service and innovative solutions in the automotive glazing industry.We're seeking a highly motivated and organized Service Centre Advisor to join our team at our Cornwall Service Centre.Key Responsibilities:Support the Service Centre Manager and...


  • St Austell, Cornwall, United Kingdom Saltrock Full time

    Role OverviewWe are seeking a highly motivated Sales Advisor to join our Retail team at Saltrock. As a Sales Advisor, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of store visual merchandising.Main ResponsibilitiesDeliver outstanding customer service by engaging with customers, responding to...


  • St Austell, Cornwall, United Kingdom Asda Full time

    About the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This role requires flexibility, with late and weekend working being a requirement. You will be serving customers, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our customers...


  • St Ives, Cornwall, United Kingdom Brook Street Full time

    About the Role:We are seeking a Customer Service Representative to join our team at Brook Street. As a key member of our customer service team, you will be responsible for handling inbound customer queries, processing payment plans, and creating and managing new and existing customer accounts.Responsibilities:Handle inbound customer queriesProcess payment...


  • St Ives, Cornwall, United Kingdom Brook Street NMR Full time

    Job DescriptionBrook Street NMR is seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Process payment plans and upsell products to meet sales targets.Create and manage customer accounts, ensuring accurate and up-to-date information.Utilize...


  • St Austell, Cornwall, United Kingdom Tesco Full time

    About the RoleKey Responsibilities:Provide exceptional customer service, ensuring a positive shopping experience for all customers.Develop in-depth knowledge of products and services offered by our store, providing customers with expert advice and recommendations.Work collaboratively with colleagues across various store areas, including service, picking, and...

  • Customer Service Lead

    4 weeks ago


    St Austell, Cornwall, United Kingdom CV-Library Full time

    Customer Service LeadAs a Customer Service Lead, you will be responsible for providing exceptional customer service and leading a team of customer-facing staff. You will be the face of our store, ensuring that every customer has a positive experience. Your role will involve coaching and developing your team, as well as managing the store's operations to...


  • St Ives, Cornwall, United Kingdom First Call Contract Services Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at First Call Contract Services in St Ives, Cambridgeshire.This role offers stable hours and long-term prospects, making it an ideal opportunity for those seeking a secure career path.As a Customer Service Representative, you will be working for a globally recognised...


  • St Austell, Cornwall, United Kingdom Miller Full time

    Residential Sales RepresentativeWe are seeking a highly motivated and results-driven Residential Sales Representative to join our team at Miller Countrywide in the South West of England.About the RoleThe main purpose of the role is to generate and book valuations, conduct property viewings, negotiate offers, agree sales & progress sales through to exchange...


  • St Austell, Cornwall, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in our St Austell Daniels Ln Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a...


  • St Austell, Cornwall, United Kingdom Fluid Branding Full time

    Job SummaryWe are seeking a highly skilled Customer Service Coordinator to join our team at Fluid Branding. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRaise orders and manage the order process with our suppliers.Provide excellent customer...


  • St Austell, Cornwall, United Kingdom Fluid Branding Full time

    Job SummaryWe are seeking a highly skilled Customer Service Liaison to join our team at Fluid Branding. The successful candidate will be responsible for managing the order process, providing excellent customer service, and ensuring order data is kept up to date.Key ResponsibilitiesRaise orders and manage the order process with our suppliers.Provide excellent...


  • St Austell, Cornwall, United Kingdom Fluid Branding Full time

    Key ResponsibilitiesManage the order process with our suppliers, ensuring timely and accurate delivery.Deliver exceptional customer service and support, meeting client needs and resolving issues promptly.Maintain up-to-date order data, ensuring clarity and transparency in our processes.Keep clients informed of order status, providing regular updates and...


  • St Ives, Cornwall, United Kingdom GLL Full time

    At GLL, we're looking for a Customer Service Advisor to join our team at St Ives Leisure Centre. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and ensuring that every visitor has a positive experience.As a Customer Service Advisor, you'll be the first point of contact for customers, answering...


  • St Ives, Cornwall, United Kingdom GLL Full time

    At GLL, we're looking for a Customer Service Advisor to join our team at St Ives Leisure Centre. As a key member of our team, you'll be responsible for delivering exceptional customer service to our members and visitors.As a Customer Service Advisor, you'll be the first point of contact for our customers, answering their queries and resolving any issues they...


  • St Ives, Cornwall, United Kingdom GLL Full time

    At GLL, we're looking for a Customer Service Advisor to join our team at St Ives Leisure Centre. As a key member of our team, you'll be responsible for delivering exceptional customer service to our members and visitors.Key Responsibilities:Answer incoming calls and respond to customer enquiriesDeal with transactions, including setting up direct debits and...

  • Compliance Manager

    4 weeks ago


    St Austell, Cornwall, United Kingdom Pertemps TM Full time

    Job Title: Compliance Manager - Property ServicesJob Summary: We are seeking a highly skilled Compliance Manager to join our Property Services team. As a Compliance Manager, you will be responsible for ensuring that all Health and Safety property compliance relating to the performance of Property Services functions is maintained.Key Responsibilities:* Liaise...


  • St Ives, Cornwall, United Kingdom GLL Full time

    At GLL, we're looking for a Customer Service Advisor to join our team at St Ives Leisure Centre. As a key member of our team, you'll be responsible for delivering exceptional customer service, responding to enquiries, and converting them into memberships.Key Responsibilities:Answer incoming calls and respond to customer enquiriesDeal with transactions,...