Travel Industry Specialist

3 weeks ago

London, Greater London, United Kingdom C&M Travel Recruitment Full time
Account Manager - Inbound Travel

C&M Travel Recruitment is seeking an experienced Travel Industry Specialist to join their dynamic team as an Account Manager - Inbound Travel. This role involves developing relationships with key accounts and prospective clients to increase revenue and profitability.

Key Responsibilities:
  • Manage and convert inbound enquiries into confirmed business, focusing on international markets such as the USA, Canada, Australia, and Portugal.
  • Create tailor-made itineraries, negotiate supplier agreements, and ensure client needs are met efficiently.
  • Oversee bookings and ensure that all details are accurately managed in the back-office system.
  • Coordinate pre-tour preparations and provide support during tours, including an emergency service outside office hours.
  • Work closely with the accounts department for timely invoicing and supplier payments.
  • Benchmark our services against competitors and contribute innovative ideas to the management.
Requirements:
  • Strong understanding of the travel industry, particularly in Europe and the UK.
  • Proven experience in account management, sales, or business development.
  • Excellent organizational, negotiation, and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks efficiently.
  • Knowledge of CRM systems and comfort with AI tools is a plus.
  • Enthusiastic, flexible, and goal-driven attitude.
Benefits:
  • Competitive salary of £40,000 - £45,000 based on experience
  • Company pension
  • Cycle to Work Scheme
  • 20 days annual leave plus bank holidays
  • Opportunities for personal development and career progression
  • Permanent (4 days in the office, 1 day working from home)

If you have the relevant experience working for an Inbound travel company or DMC, please send your CV to harri@candm.co.uk

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