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Prescription Clerk

2 months ago


Brentwood, Essex, United Kingdom Primary Care Careers Full time

About the Role

Primary Care Careers is seeking a highly organized and detail-oriented Prescription Clerk to join our team at a busy medical centre. As a Prescription Clerk, you will play a vital role in ensuring the smooth operation of our dispensary, providing excellent customer service to patients, and maintaining accurate records.

Key Responsibilities

  • Process repeat prescription requests via various channels, ensuring timely and efficient service.
  • Deal with patient queries and concerns in a professional and courteous manner.
  • Maintain precise records of communications and transactions.
  • Generate requests for medication on behalf of patients for non-repeat items.
  • Contribute to the end-of-day closedown procedures, counting scripts, and entering figures into our system.

Requirements

  • Excellent communication and organizational skills.
  • A good telephone manner and ability to work under pressure.
  • The ability to maintain confidentiality and communicate effectively with the primary healthcare team.
  • Good time management skills and attention to detail.
  • Ability to work as part of a team.

Desirable Qualifications

  • Previous experience in a general practice setting and knowledge of our system would be an advantage.

About Us

Primary Care Careers is a leading provider of healthcare services, committed to delivering high-quality care to our patients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.