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Front Office Host/Hostess

2 months ago

London, Greater London, United Kingdom Hyatt Corporation Full time

Front Office Host/Hostess - Flexi Hours

At Hyatt, we're committed to providing exceptional guest experiences. As a Front Office Host/Hostess, you'll play a key role in ensuring our guests feel welcome and supported throughout their stay.

About the Role:

We're seeking a highly organized and customer-focused individual to join our Front Office team. As a Front Office Host/Hostess, you'll be responsible for:

  • Providing exceptional guest service and ensuring a seamless check-in and check-out experience
  • Managing front desk operations, including handling guest inquiries and resolving issues in a timely and professional manner
  • Collaborating with other departments to ensure seamless guest experiences
  • Staying up-to-date on hotel policies, procedures, and services to provide accurate information to guests

What We Offer:

As a Front Office Host/Hostess at Hyatt, you'll enjoy a range of benefits, including:

  • Discounted hotel stays across Hyatt properties
  • Free meals in our colleague restaurant
  • Uniform provided and laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • 50% discount on food and beverages when dining as a guest at selected UK Hyatt Hotels
  • Continuous learning and development opportunities to provide a clear career path and job promotion opportunities across Hyatt Hotels worldwide

About Hyatt Hotels London Stratford:

The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratford's urban shopping and entertainment complex. Featuring 352 sophisticated rooms and 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.

At Hyatt, we're passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We're committed to creating a workplace where everyone feels valued, respected, and empowered to be their best.

Next Steps:

Apply today for Front Office Host/Hostess - Flexi Hours and start your journey with Hyatt Hotels.