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Sales Team Lead

1 month ago

Belfast, United Kingdom Winemark Full time

Job Details

Job Title

Senior Sales Advisor-Upper Malone Road

Contract Type

Full-Time Permanent

Key Responsibilities

  • Provide exceptional customer service to maximise sales and profit
  • Support the Store Manager in sales, security, cash and stock control
  • Operate a Winemark store in the Store Manager's absence
  • Assist with staff training and development
  • Motivate and encourage the team to achieve sales targets
  • Manage stock and ensure staff adhere to Company policies
  • Plan and implement promotional activities
  • Perform administrative tasks, including investigating discrepancies

Requirements

  • Maths and English GCSE (Grade C or above) or equivalent
  • 1 year previous supervisory experience in a retail or customer-focused environment
  • NVQ Level 2 & 3 in Customer Service or Retail Operations or equivalent
  • WSET Level 1 Wine Certificate; Level 2 also preferred
  • Ability to solve problems and work independently
  • Leadership qualities and ability to lead a team
  • Previous experience with EPOS systems and cash handling
  • Previous experience with stock handling and control
  • Excellent communication and customer service skills