Technical Business Analyst

1 day ago


London, Greater London, United Kingdom Allica Bank Limited Full time

Join Allica Bank Limited as a Technical Business Analyst and contribute to the success of our fast-growing financial technology firm. As a key member of our operations team, you will be responsible for resolving technical customer support queries, analysing application databases and logs, and monitoring product performance metrics.

In this dynamic role, you will have the opportunity to work closely with product and operational teams to triage issues, identify root causes, and resolve them quickly. Your analytical skills will enable you to provide recommendations for resolution and suggest ways to optimise the customer experience.

We require a strong candidate with experience working in payments or savings products, as a business or technical analyst. Experience in Agile and Scrum methodologies is highly desirable. Strong project management and coordination skills are essential to succeed in this role.

Salary: £40,000 - £55,000 per annum



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