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Account Manager

2 months ago

Wallington, Greater London, United Kingdom Reed Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at Reed. As a Motor Account Handler, you will be responsible for managing renewals and maintaining strong relationships with our clients.

Key Responsibilities
  • Renewal Management: Manage and process motor insurance renewals efficiently and accurately, ensuring seamless customer experiences.
  • Client Relationship Building: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
  • Underwriting Collaboration: Work closely with underwriters and negotiate terms to secure competitive renewal terms for clients.
  • Client Information Management: Ensure all client information is up to date and accurately recorded in the system.
  • Customer Service: Provide excellent customer service, resolving queries and issues promptly.
  • Cross-Selling and Upselling: Collaborate with the team to identify opportunities for cross-selling and upselling additional products.
  • Market and Compliance Awareness: Stay informed about market changes, insurance products, and compliance requirements.
Requirements
  • Experience: Proven experience as an Account Handler, preferably within the motor insurance sector.
  • Insurance Knowledge: Strong understanding of insurance principles and motor products.
  • Communication and Negotiation Skills: Excellent communication and negotiation skills.
  • Software Proficiency: Proficiency in using insurance-related software; Acturis experience is highly advantageous.
  • Workload Management: Ability to manage a busy workload and prioritise tasks effectively.
  • Customer Service Commitment: Commitment to delivering high levels of customer service.
Benefits
  • Competitive Salary: Competitive salary range of £28k - £30k.
  • Team Support: Opportunity to work with a dedicated and experienced team.
  • Professional Development: Support for professional development and career progression.