Fraud Investigator

6 days ago


Manchester, United Kingdom First Central Insurance Management Ltd Full time
About the Role

We're seeking a skilled Fraud Investigator to join our Counter Fraud Services team at First Central Insurance Management Ltd. As a key member of our team, you will play a critical role in protecting our business and customers from the impact of fraud.

Key Responsibilities
  • Investigate suspected fraudulent claims, gathering evidence and conducting thorough analyses to identify inconsistencies and determine outcomes.
  • Conduct telephone interviews with customers and engage with external suppliers to gather information and build relationships.
  • Assess evidence to identify potential fraud and provide advice to mitigate risks, ensuring compliance with financial crime procedures.
  • Produce high-quality reports and recommendations for the business, highlighting areas for improvement and opportunities for growth.
Requirements
  • Strong analytical and critical thinking skills, with the ability to manage complex caseloads and stakeholder relationships.
  • Excellent communication and negotiation skills, with the ability to build and maintain relationships both internally and externally.
  • Good time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Knowledge of motor insurance fraud and regulatory responsibilities, as well as litigation processes and FCA requirements.
What We Offer

At First Central Insurance Management Ltd, we prioritize our people and provide an extraordinary working environment. Our workplaces are energetic, inspirational, and supportive. We offer a range of benefits and perks, including flexible working arrangements and opportunities for professional growth and development.


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