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Graduate Technical Support Engineer

2 months ago

Basingstoke, Hampshire, United Kingdom Automation Experts Ltd Full time
Job Title: Graduate Technical Support Engineer

We are seeking a recent Graduate in Engineering or related technical subject to join our team as a Graduate Technical Support Engineer. This is an excellent opportunity for a Graduate or Junior Engineer to develop with a business and achieve realistic progression.

About the Role:

As a Graduate Technical Support Engineer, you will provide technical support to the Design Engineers in person, through calls or emails. You will also be responsible for completing motor selection calculations, providing applications support to the UK customer base, and providing software support with drives integration to third-party PLC, HMIs, etc.

Key Responsibilities:
  • Provide technical support to Design Engineers
  • Complete motor selection calculations
  • Provide applications support to the UK customer base
  • Provide software support with drives integration
  • Fault-finding in breakdown situations
  • Understand multi-market applications for sale
  • Produce quotations and estimated lead times
  • Keep a record of and update key customer contacts
  • Work on an individual project to improve company processes
  • Production of sales strategies of key products and companies
Requirements:

To be successful in this role, you will need to have a degree in mechanical, electrical engineering, physics, or IT. You will also need to demonstrate a solid understanding of electric motors and drives, as well as experience within the drives and controls industry. Excellent communication skills at all levels are essential, as well as a self-motivated individual with a desire to learn and ability to problem solve effectively.

Extensive training will be provided on an ongoing basis for all aspects of the job. This is an excellent opportunity for a Graduate or Junior Engineer to develop with a business and achieve realistic progression.

We are unable to assist with Sponsorship at this time. We are seeking a recent Graduate in Engineering or related technical subject based around Birmingham or willing to relocate, with flexibility to travel throughout the UK.