Timepiece Consultant

3 days ago


London, Greater London, United Kingdom WATCHES OF SWITZERLAND Full time

As a Timepiece Consultant at Watches of Switzerland Group, you will be responsible for ensuring our clients receive an exceptional experience in our Aftersales Department. This involves acting as a guarantor of excellence, taking in repairs, ordering required parts, and assisting clients in understanding their service warranties.

About You
  • Highly organized with great attention to detail
  • A passion for delivering exceptional client experience
  • A great communicator with a natural flair for striking up conversation
  • Eager to learn and build on your retail and product knowledge
  • A flexible team player who is always ready to go the extra mile
  • A genuine interest in fine watches

The estimated salary for this position is around £35,000 - £45,000 per annum, depending on experience.

About Us

We are a world-renowned luxury watch retailer with a rich history dating back to 1924. Our passion for horology drives us to provide our clients with an exceptional experience in our showrooms and through our aftersales service.

We have established strong partnerships with the world's most prestigious luxury watch brands, enabling us to offer our clients access to the latest timepieces. Our team of experts is dedicated to providing outstanding customer service, ensuring that every client feels valued and supported throughout their purchasing journey.

Our Benefits
  • Holiday Purchase Scheme
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP service
  • Share Save Scheme
  • Enjoy your Birthday Off
  • Free Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay

We believe in creating a diverse and inclusive work environment where everyone feels welcome and valued.



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