Leadership Development Specialist

4 days ago


Reading, Reading, United Kingdom Care Outlook Full time
About the Role

Care Outlook is seeking a results-driven Leadership Development Specialist to join our team in London and South East of England. As a key member of our management team, you will be responsible for developing and implementing strategies to improve service delivery and drive business growth.

Key Responsibilities:

  • Leading and managing the care team to deliver exceptional services to our customers.
  • Developing and implementing care plans to meet individual needs and aspirations.
  • Ensuring care assessments, care planning, and risk management adhere to best practice and regulatory standards.
  • Collaborating with our Recruitment Team to maintain adequate staffing levels and develop strategies to address future staffing needs.
  • Providing emergency care services as required and arranging cover for absences.
  • Maintaining excellent communication standards, ensuring phone calls are answered promptly and handled with professionalism.
  • Working closely with our Branch Manager to address quality standards, customer complaints, and feedback.

What We Offer:
  • A competitive salary of £42,000 - £52,000 per annum.
  • The opportunity to lead and develop a high-performing care team.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and supportive work environment that fosters open communication and teamwork.


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