Food-to-Go Sales Associate in Queensferry

2 weeks ago


Queensferry, Edinburgh, United Kingdom AF Blakemore & Son Ltd Full time
About Us

At AF Blakemore & Son Ltd, we are one of the largest privately owned companies in the UK. With a rich history dating back to 1917, our family-owned business has grown from humble beginnings into a company that owns 260 SPAR convenience stores and employs over 7,000 people.

The Role

We are seeking an experienced Bakery Assistant to join our Food-To-Go team in Queensferry. As a key member of our team, you will play a vital role in supporting our store management and delivering exceptional customer service.

Key Responsibilities
  • Customer Service:
  • Prepare all sandwich ingredients, including cooking breakfast and lunch items, baking cookies/bread, and washing, cutting, slicing, chopping, and grating ingredients according to established guidelines.
  • Greet customers in a friendly and welcoming manner.
  • Answer customer inquiries about products and services and assist customers in finding the items they need.
  • Process customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
  • Upsell selected products to customers and highlight multi-buy offers to ensure maximum sales.
  • Adhere to all food handling, safety, and sanitation standards when storing/preparing/serving food and cleaning the department.
  • Store Operations:
  • Work stock, check deliveries, stock shelves, maintain a clean and organised sales floor, rotate stock to ensure freshness and timely expiration dates.
  • Complete additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays, and other tasks as required.
  • Adhere to all company policies and procedures.
Requirements
  • Prior experience in a similar role and/or industry is preferred.
  • Reliably follows instructions and procedures with excellent attention to detail.
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
  • Experience of using a 'Challenge 25' policy is desirable.
  • Keen and enthusiastic approach to working both in a team and independently.
  • Previous cash handling experience is preferred but not essential.
What We Offer
  • An estimated salary of £23,000 - £28,000 per annum, depending on experience.
  • A generous benefits package, including holiday, maternity and paternity leave, paid breaks, free tea and coffee, and more.
  • Outstanding training and development opportunities.
  • A highly supportive and multi-diverse culture.
  • Generous staff discount in all our SPAR stores.
  • Proactive promotion of internal candidates.
  • Cycle to work - bicycle purchase scheme.
  • Long Service Awards.


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