Dispensing Optician Specialist
5 hours ago
We are seeking an experienced and skilled Dispensing Optician to join our team at Specsavers clinic in Lichfield. As a key member of our store management, you will be responsible for delivering exceptional clinical services and contributing to the development of our staff.
As a Dispensing Optician, you will work closely with Optometrists to ensure seamless customer handovers, maintaining high standards of quality and consistency. You will also manage aftersales services, addressing customer complaints and concerns in a proactive and customer-focused manner.
Key Responsibilities:
- Provide expert clinical services to customers, including dispensing and fitting glasses and contact lenses.
- Work collaboratively with Optometrists to achieve excellent patient outcomes and maintain high-quality standards.
- Manage and resolve customer complaints and concerns in a professional and courteous manner.
- Contribute to the development and implementation of clinical protocols and procedures.
Requirements:
- Degree in Ophthalmic Dispensing or equivalent qualification.
- Minimum 2 years' experience as a Dispensing Optician in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
Benefits:
- A highly competitive salary ranging from £40,000 to over £70,000 per annum, depending on experience.
- Pension contribution included in the package.
- Ongoing training and development opportunities.
- The chance to become a Store Director or Clinical Lead Optician through our Specsavers Partnership Pathway and ILM courses.
About Us:
Specsavers is a leading optical retailer with a reputation for excellence in eyecare services. We offer a dynamic and supportive work environment, with opportunities for career advancement and personal growth.
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