Breakfast Server

4 weeks ago


London, Greater London, United Kingdom Hilton Hotels Full time

Are you passionate about delivering exceptional customer service and creating memorable experiences for our guests?

We are seeking a talented Breakfast Waiter/Waitress to join our Food and Beverage team at Conrad London St James, a luxurious hotel located in the heart of Westminster.

Key Responsibilities:

  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

Requirements:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

What We Offer:

  • Hourly rate: £12.50/hour plus an expected average annual service charge likely to be between £2,000 - £2,500
  • A global travel program for team members
  • Uniforms
  • Meals whilst on duty

Travel:

Conveniently located near St James Park Tube Station, Westminster Tube Station, and Victoria Station, making it easy to get to and from work.


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