Project Coordinator Yeovil

3 weeks ago


Yeovil, Somerset, United Kingdom Morgan Spencer Full time
Project Administrator Job Description

We are seeking a highly organized and detail-oriented Project Administrator to join our team at Morgan Spencer Recruitment. As a Project Administrator, you will play a crucial role in scheduling engineers, coordinating projects, and ensuring seamless customer experiences.

Key Responsibilities:
  • Scheduling and Coordination: Schedule engineers to arrive at the right site with the correct equipment in a timely manner, while keeping the system up to date with changes.
  • Contract and Licensing Management: Responsible for keeping contracts and licensing for all accounts renewed and updated.
  • Customer Onboarding and Support: Coordinate and document the onboarding of new customers, upgrades, and maintain effective services with customers.
  • Order Management: Place all products on supplier portals, keeping the billing platform reconciled by accurately inputting order details onto all systems.
  • Team Collaboration: Liaise with relevant teams to deliver products and services as agreed with the customer, meeting the agreed customer journey milestones.
  • Communication: Keep the customer up to date at all times to help support an excellent customer experience.
  • Documentation: Ensure that all relevant information and updates are accurately documented in Salesforce.
  • Support to Project Team: Support the wider Project team with upcoming assignments.
Requirements:
  • Coordination and Organisation Skills: Strong coordination and organisation skills, proven in a recent role.
  • Project Management Experience: Proven track record in coordinating multiple projects at the same time with competing deadlines.
  • Proactivity and Self-Motivation: Proactive and self-motivated with a willingness to learn and take on new challenges.
  • Customer Service Skills: Excellent customer service skills.
  • Previous Experience: Previous experience scheduling engineers/equipment in a Telecoms/Manufacturing firm would be advantageous.

We are an equal opportunities employer and welcome applications from all sectors of the community. All applications will be dealt with in the strictest confidence and processed in accordance with the Data Protection Act 1998.


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