Customer Success Business Partner
4 days ago
Maersk is a global leader in integrated logistics, pioneering innovation and transformation for over a century.
We strive for excellence, efficiency, and sustainability in the global trade and logistics industry.
Our diverse team of 100,000 employees across 130 countries collaborates to shape the future of logistics and deliver exceptional customer experiences.
As a Customer Success Business Partner with a sales-oriented mindset and excellent account management skills, you will work closely with client managers to drive sales growth and achieve business targets.
Your responsibilities will include:
- Developing strong customer relationships and selling Maersk's portfolio of services to drive revenue growth.
- Collaborating with internal teams to streamline processes, improve customer experience, and achieve business objectives.
- Managing customer accounts, handling renewals, and conducting regular reviews to meet sales targets.
- Negotiating rates and prices to maximize revenue and profit for Maersk while delivering excellent customer service.
- Communicating effectively with clients, resolving issues, and providing exceptional support to drive customer satisfaction.
Required skills and experience include:
- Proven success in sales and account management roles, preferably in the shipping and logistics industry.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment with multiple stakeholders and priorities.
- Strong product knowledge and understanding of customer needs and pain points.
We offer a competitive compensation package, including annual bonus, pension scheme, and family-friendly benefits. Our Employee Assistance Program provides access to mental and financial health tools, and eligible roles may receive short-term incentives for outstanding performance.
Maersk is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from diverse backgrounds and encourage those with disabilities to apply. If you require special assistance during the application process, please contact us.
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