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Corporate Account Manager
1 month ago
We are seeking a skilled Corporate Account Manager to support our Account Management Team in the renewal of complex gas and power contracts for large and prestigious customers.
As a key member of our team, you will work closely with Account Managers to manage and resolve queries, develop customer relationships, and provide exceptional customer service.
Key responsibilities include:
- Managing and resolving queries for the Corporate Accounts team
- Developing and enhancing customer relationships
- Providing exceptional customer service
- Working closely with other teams to resolve customer queries
- Participating in project-based work to support the corporate teams' continuous innovative approach
Requirements include:
- Excellent verbal and written communication skills
- Confidence and initiative to work successfully individually and with others
- Ability to work accurately under pressure and manage high volume workflows
- Strong analytical skills with ability to quickly digest and understand information
- Effective organisation skills with ability to manage multiple priorities and work to tight deadlines
We offer a competitive starting salary, bonus earning potential, non-contributory pension, and a range of benefits including 25 days holiday plus bank holidays, buy/sell holidays, life assurance, medical and dental insurance, and a range of optional flexible benefits.
Based in our Manchester City Centre offices, you will benefit from hybrid working offering the flexibility to spend some of your working week at home. Close to both Deansgate and Oxford Road railway stations, our offices offer the opportunity to mix with your colleagues in person with a wide variety of creative meeting spaces.
We are committed to supporting your career growth with opportunities to develop both your knowledge and experience through a blended approach to learning.
We are part of the SEFE Group, a leading energy supplier with a strong commitment to customer service and innovation. We are looking for people who are passionate about where we're going and will help us thrive long into the future.
We are committed to creating an inclusive environment that embraces diversity and fosters the development of knowledge, skills, and experience, so all our people can thrive and prosper in their careers with us.